Here, you'll find some answers to frequently asked questions about our service.
We can deliver guaranteed next day to most locations in mainland Britain. We do service all other areas, including Europe, however costs can be substantial.
Carriage for fragile goods such as glassware, charger plates, candelabras and furniture can be extremely expensive (from £400) for deliveries outside of Scotland.
We offer a chair cover and bespoke linen manufacturing service for clients who wish to purchase instead of rent. Unfortunately, we do not sell any other products or supply sourcing details. Click the link below to find out more about purchasing.
Our policy on samples is as follows:
We will advise you. As part of our guarantee, we will never hire you a chair cover without knowing that it will fit your chair. If we're unsure, we will send you free samples after you have confirmed your order. In rare cases where our covers don't fit your chairs, we will refund any monies you have paid.
A standard hire is 3 days, so we would deliver the day before your event and collect the day after. For weekend events, your order can be delivered on a Thursday or Friday and collected on the Monday. There is a surcharge when your hire period extends over more than 5 days. The standard surcharge is 30% of the total order value for each additional day you have the goods.
If you require items for a longer period of time, please call 0141 445 2288 for more information.
The best thing to do is reserve what you think will be the maximum number of items you will require.
If you paid in full upfront or used our 88 Events’ flexible payment plan, we will refund any money owed to you within 14 days of your hire order being returned to us. If you paid using the 30% deposit method, your balance payment will reduce accordingly. Please note that it will also increase if you add additional items to your order.
Whenever you make an amendment to your order we will always send you a revised confirmation order by email to reflect the changes.
We will contact you within 3 working days of your goods being returned to us if any items are missing or damaged. If an item is damaged, we will do our utmost to repair it, for example, we have stringent methods to take all kinds of stains out of cloths. We would only charge if there was no other option but to replace the item.
If any of your items are missing on return to 88 Events, the first thing to do is contact your venue as most times, it will be there. If your venue is unable to locate the items, you will be charged the full replacement cost.
But please don’t worry, with good communication between us and the venue, this rarely happens!
Unfortunately no. 88 Events is one of the top UK suppliers of special event linens and table styling products. As a result, the vast majority of our business is to event professionals ‘in the trade ’. This means that our products are in high demand all year round unlike other smaller companies who are busy only during wedding season.